
VIDEO
Story of Imelda: We Can Sue, But We’d Rather Not (Video)
The video telling of a Texas renter’s lingering repair dispute, and how it resolved through negotiation coaching alone instead of going to court. This is the same case study as the written guide, told on screen.
What's included
- Watch anytime, on any device
“A resident fell behind on rent after a medical emergency, then called us. We used coaching and mediation to create a rent repayment plan the landlord agreed to. Without services, the renter would have been evicted and the landlord would have lost thousands. No one wanted that. We showed them where the escape hatch was.”
Story of Sage — a real HousingShield case
The detail
Everything included
Description
Follow Imelda through a repair dispute that dragged on with no resolution in sight, and see how it was settled through negotiation coaching rather than litigation.
This is the video version of the Story of Imelda case study. If you already own the written guide, this covers the same story in video form.
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