Helping Communities Win Together
As a social enterprise, HousingShield keeps tenants' housing and businesses financially solvent. Why? Because we believe in supporting people, profits, and the planet — not separately, but together, as one. It's good policy and good business. And while sometimes folks simply must move, HousingShield drastically reduces worst-case scenarios, and actively builds in resiliency measures for real people.
In the end, communities win together, rather than at each other's expense.
See HousingShield’s Origin Story:
850+ Cases in Just One City
Community Impact
Social Good & Community Impact
Our team focuses on providing support however we can, in the way it makes most sense. On top of supporting individuals in conflict and mediating multi-party issues, we offer capacity support to others in the housing stability space. Focusing on the impact rather than ownership, we’ve supported existing programs to avoid reinventing the wheel, as well as providing frameworks and guidance for new programs to bring proven practices to every corner.
Individual case services include: educating about the legal and dispute resolution processes and decision-points; supporting decision-making through coaching and clarifying interests, needs and goals; helping participants navigate support landscape by triaging to appropriate organizations at opportune moments; mediating disputes in separate and joint sessions, producing settlement agreements as appropriate.
Systems-level support includes: consulting during design and planning phases, serving as a subject matter expert on dispute resolution methods to resolve disputes pre-filing and post-filing, adding implementation and growth capacity to existing programs, strategic advising on program iterative development and adaptation.
2,294
Cases Serviced
Individual case services include: educating about the legal and dispute resolution processes; supporting decision-making through coaching and clarifying interests, needs and goals; helping participants navigate their support landscape by triaging to appropriate organizations at opportune moments; mediating disputes in separate and joint sessions, producing settlement agreements as appropriate.
3,441
Individuals Served
The combined count of all individuals directly served by our work, including single-party cases (e.g. conflict coaching) as well as multi-party cases (e.g. mediations with two or more participants).
12
Housing Stability Systems Supported
Systems-level support includes: consulting during design and planning phases, serving as a subject matter expert on dispute resolution methods to resolve disputes pre-filing and post-filing, adding implementation and growth capacity to existing programs, strategic advising on program iterative development and adaptation. Each of these systems have supported hundreds, often thousands of cases. A few have supported 5-figure caseloads.
177+
Pro Bono Housing Cases
We believe Access To Justice should not be limited to only those in a certain income bracket. And we believe that mediation produces meaningful justice outcomes, demonstrating our commitment to supporting communities in ways that are compatible with our business goals, rather than in tension.
885+
Pro Bono Hours Donated
Collectively, our team demonstrates a strong individual and collective commitment to the work, not only when people can pay. We believe pro bono should not be an afterthought, nor a system drain, but part of a robust sustainable model that serves individuals in need, without having to rely exclusively on tax or grant dollars.
$1,000,000+
Collective Value of Agreements Brokered
Conflict is about far more than money, which is why this figure can only scratch the surface of the harm reduced, the units stabilized, the sunken costs mitigated or avoided. When people stand to win together, agreements stand on their own; we simply help them uncover it. Going forward, we are committed to measuring more of what conflict and resolution are really about: trust broken (and restored), families in crisis (who recovered), and so much more.
Our Reach
Who We Serve
Our team has conducted services all over the country for a wide range of dispute types; this map reflects our collective work in the housing landscape, responding to and serving individuals in landlord-tenant, roommate, and neighbor conflicts, as well as supporting systems-level work for new and existing housing stability programs and similar projects. When data is incomplete, we use conservative estimates to best reflect our work.
Individual case services include: educating about the legal and dispute resolution processes and decision-points; supporting decision-making through coaching and clarifying interests, needs and goals; helping participants navigate support landscape by triaging to appropriate organizations at opportune moments; mediating disputes in separate and joint sessions, producing settlement agreements as appropriate.
Systems-level support includes: consulting during design and planning phases, serving as a subject matter expert on dispute resolution methods to resolve disputes pre-filing and post-filing, adding implementation and growth capacity to existing programs, strategic advising on program iterative development and adaptation.
26+
Excellence & Community
16+
States with Active Work
National
Geographic Reach: local roots with national housing work